About

FAQ

• Where is the store based?

  Richmond, Canada

• Do you accept orders placed outside of the US?

  We sure do!
  If you are ordering from UK or EU and have not paid any VAT you may have to pay it upon arrival!

• What kind of package am I looking for?

  Stickers are sent through letter mail
  Everything else is sent as an oversized letter or parcel!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  Some orders may take longer depending on local postal services and the distance your order has to travel to reach you, please be patient, if you have any questions or concerns feel free to contact me!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.